Delivery Policy
Delivery Policy for Tangible/Physical Products
At Inventors Ltd., we are committed to providing fast and reliable delivery services to ensure you receive your orders in a timely manner.
1. Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
- You will receive an order confirmation email with tracking details once your order has been dispatched.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5-10 business days.
- Express Shipping: Estimated delivery within 2-5 business days.
- International Shipping: Estimated delivery varies by destination (typically 7-20 business days).
3. Shipping Costs
- Shipping costs are calculated at checkout based on the delivery location and selected shipping method.
- Free shipping may be available for orders over a specified amount.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order through our website or the shipping carrier’s tracking portal.
5. Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please contact us at [email protected].
- If your package is lost during transit, we will assist you in filing a claim with the shipping carrier.
6. Delivery Address & Changes
- Please ensure your delivery address is correct before placing an order.
- Address changes after dispatch may not be possible. Contact us immediately if you need to update your address.
7. Damaged or Incorrect Items
- If you receive a damaged or incorrect item, contact us within 7 days of delivery at [email protected].
- We will arrange for a replacement or refund as necessary.
8. International Shipping & Customs
- International customers are responsible for any applicable customs duties, taxes, or import fees.
- Customs processing may cause delays beyond our estimated delivery timeframe.
9. Changes to This Policy
We reserve the right to update this delivery policy at any time. Any changes will be posted on this page.
For any questions regarding our delivery policy, please contact us at [email protected].